Owner FAQs

In addition to the classic hard advertising assets such as yard signs, we utilize a variety of different digital advertising resources including the local Multiple Listing Service as well as syndication to dozens of other websites, social media channels and our own database of pre-qualified tenants. Our marketing efforts begin approximately 30 days before the home is available to ensure that you have qualified tenants the moment the home is available.

With the utmost professionalism and care! We begin with a comprehensive screening process to ensure that your home is occupied by quality tenants. We then thoroughly document that property condition, which we do again upon move-out. Rent is due on the first and late by the third. on the Fourth we personally call any tenants whose rents have not been received. We handle any and all eviction proceedings, including attending court proceedings on your behalf. We enforce all provisions of the lease as well coordinate with your HOA in order to ensure that your property is always looked after. Additionally, we perform an occupied viewing approximately 75 days prior to the anniversary date of the lease and provide a full report.

Tenants can request repairs through our website portal, via email or, in an emergency, by phone. Our maintenance department coordinates timely repairs performed by our network of highly qualified, insured and (when applicable) licensed vendors. You will never receive a late night tenant call again!

We send you a monthly statement with a complete breakdown of your property’s financials. Copies of repair bills can be sent as requested. We’ll also provide a year-end summary, making tax preparation easier.

We work with an outside collection agency to file a collection with all three credit bureaus and continue to follow-up with collection request in accordance with applicable laws.

Funds are sent to your account electronically via ACH on the 10th of each month of first business day thereafter. This avoid the possibility of ever losing a check using a delivery service.

Maintenance requests are received via work orders, which are addressed in a maximum of 24 hours. Property Manager is on call 24/7 for emergency maintenance. Tenants are responsible for any repairs caused due to negligence, and the care of the property is monitored by performing annual inspections.

OWNERS

All real estate advertised herein is subject to the Federal Fair Housing Act, which makes it illegal to advertise “any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin, or intention to make any such preference, limitation, or discrimination.”